A. You have 7 days from the receipt of goods to report damaged, defective, missing or wrong items shipped due to error on our part.

i. We will provide a return label for you to return the product

ii. Alternatively, we may also instruct you to simply discard the product directly

B. You have 7 days from the receipt of goods to report unwanted items, changed mind items, or wrong items shipped due to error on your part.

i. Return shipping is your responsibility and must be prepaid

ii. A 15% restocking fee will be billed on all returns

C. Items to be returned must be 100% intact, in the original packaging with all components, manuals, and/or accessories. If a product is being returned as new, but has clearly been used or damaged prior to its return, we reserve the right to charge a fee or refuse refund completely

D. Once returns are received and passes inspection, credit memo will be issued for credit, less any restocking or damage fees.

If you need to return an item, please provide information that requested above for inquiry RMA#. We will respond quickly with instructions for how to return items from your order. Failure to provide information above will delay the processing of your return.